8 Core CRM Features for Small-to-Medium Enterprises
For small and medium-sized businesses (SMEs), choosing the right CRM software can be transformative. It’s more than just storing contact details—it’s about fostering stronger relationships, streamlining processes, and making data-driven decisions. But with countless CRM options available, which features truly matter? Here are eight powerful CRM features that can make a real difference for SMEs: 1. Contact Management A well-organized contact management system allows businesses to consolidate customer details—emails, call logs, notes, and interactions—all in […]