Menu

digitalization

WTMSI - 7 ERP Implementation Mistakes

7 ERP Implementation Mistakes and How to Avoid Them

, , , , , , , , , , 0

Implementing an ERP (Enterprise Resource Planning) system is one of the most transformative — and complex — projects an organization can undertake. A successful implementation can streamline operations, improve decision-making, and increase efficiency; a poorly planned one can waste time and money and disrupt the business. Recent industry research shows mixed outcomes across ERP projects. Panorama Consulting’s 2024 ERP Report finds that more than half of surveyed organizations stayed within their expected budget (median project […]

WTMSI_Importance of understanding competition in digitalization

Why Understanding Your Competition Is Key to Your Digital Transformation Strategy

, , , , , , , , , , 0

While innovation, customer experience, and operational efficiency all matter, there’s one powerful catalyst that pushes companies to move faster: competition. In business, staying still is the fastest way to fall behind. Looking into how your competitors operate isn’t just strategic — it’s essential. Their digital decisions reveal trends, benchmarks, and opportunities that directly influence your growth. More importantly, they expose a crucial truth: if they’re evolving, you need to evolve too. Competitive Pressure: The Spark […]

WTMSI - 10 Best Features of a Help Desk Ticketing System

10 Best Features of a Help Desk Ticketing System

, , , , , , , 0

Scaling businesses quickly learn that managing customer issues through email or spreadsheets doesn’t cut it. Today, customers expect speed, clarity, and responsiveness—let’s explore the 10 must-have features of a powerful help desk system, bolstered by impactful stats that underscore their importance. 1. Ticket Automation Automating ticket routing, categorization, and prioritization dramatically streamlines operations. Research has shown that advanced machine-learning systems can automatically assign tickets with up to 90% accuracy, handling tens of thousands of emails […]

WTMSI_10 Essential Tips for Effective IMS_01

10 Essential Tips for Inventory Management That Actually Work

, , , , , , , , , 0

In business, your inventory is more than just products on a shelf — it’s your capital, your customer promise, and your potential profit. Whether you’re running a booming warehouse or a small e-commerce shop, managing inventory effectively can be the difference between growth and stagnation. Unfortunately, too many businesses still struggle with overstocking, stockouts, and operational inefficiencies. According to recent studies, inventory distortion (a combination of overstock and out-of-stock scenarios) costs the global retail industry […]

WTMSI_Key benefits of ERP for businesses_01

5 key benefits of ERP Systems for businesses

, , , , , , , , , , , , 0

What are the advantages of having an ERP for your business? ReadWrite.com shares highlighted key advantages of how ERP solutions contribute to the success and growth of businesses. Read them up below: 💯📈 💡Massive Optimization of Productivity The main goal is to improve productivity in all parts of the business. When employees have to do the same tasks over and over, it hurts their work and the whole organization’s efficiency. ERP systems help by using […]

WTMSI_5 Reasons Why Have a Vendor Management System_01

5 Reasons Why Have a Vendor Management System

, , , , , , , , , , 0

Still handling vendors manually? That approach could be costing your business more than you think. A Vendor Management System (VMS) isn’t just a tech upgrade—it’s a strategic lever for scaling operations, minimizing risks, and driving profitability. Here’s how a VMS transforms vendor oversight into a business advantage: 🔧 Operational EfficiencyAutomate procurement workflows, onboarding, compliance checks, and communication. Reduce repetitive tasks and empower your team to focus on high-impact work. 💡 Businesses using procurement automation report […]

WTMSI_5 Major Reasons Why Helpdesk is Good Investment_01

Why Helpdesk Software Is a Smart Investment for Your Business

, , , , , , , , , 0

In today’s competitive market, delivering excellent customer service is no longer optional—it’s expected. Customers want fast, seamless, and personalized support across multiple channels, and businesses that fail to meet these expectations risk losing both trust and revenue. One of the most effective ways to improve your service operations is by using helpdesk software. Beyond simply managing support tickets, a helpdesk platform offers long-term value by improving internal processes, empowering your team, and enhancing the customer […]

WTMSI_Consumer behavior - Do you need a mobile app_01

Do You Really Need a Mobile App? How to Decide Based on Customer Behavior

, , , , , , , , 0

With mobile usage surging globally, businesses are increasingly asking: Is a mobile app essential for growth? While apps can supercharge engagement and loyalty, they also demand time, budget, and strategic clarity. The smartest way to decide? Start by analyzing your audience’s behavior, digital habits, and expectations. 1. 📊 High Mobile Traffic If the majority of your audience visits your site via mobile, an app isn’t just a luxury—it’s a performance upgrade. Tip: Use tools like […]

WTMSI_Key features of an event mobile app_01

6 Key Features Your Event App Needs in 2025 (and the Data Behind Them)

, , , , , , , , , , , , 0

Event apps aren’t just digital programs anymore—they’re where engagement, data, and revenue meet. Below are six features that truly move the needle, each with examples or case studies and fresh stats you can use with stakeholders. 1) Dynamic Audience Interaction What it is: Live polls, Q&A, chat, push notifications, mobile agendas, slide interaction—tools that turn attendees from viewers into participants. Why it matters: Interactive formats measurably lift participation and session quality. Slido’s case library includes […]

WTMSI_Gamification through mobile apps

Gamification through mobile apps: A must-try strategy

, , , , , , , , 0

In today’s fast-paced business landscape, it is imperative to not only stay on trend to engage both employees and customers but also to find innovative ways for engagement and satisfaction.  One effective method gaining popularity is gamification, which leverages game mechanics to boost participation, engagement, and productivity.  Let’s explore why business owners should consider developing mobile apps that incorporate gamification strategies, inspired by insights from EveryoneSocial. What is Gamification? Gamification involves integrating game-like elements—such as […]

Load More